Computer Troubleshooters Leads the Way

 "Troubleshooters looks to SMB: Computer Troubleshooters will increasingly shift away from servicing home users as the services outfit looks to follow market trends and attract more business work". August 9, 2006 issue Australian Reseller News:

Computer Troubleshooters continues to lead the market in Australia for Service, Repair, Maintenance and set up for small business. With broadband penetration now exceeding 50% broadband providers such as Telstra, Optus, TPG, Westnet, iinet, AAPT and Unwired will continue to require the services of professionals to set up network environments. The growth of broadband mobile and wirless services from Telstra (next G Network), Optus (3G), Vodafone, 3 Hutchinson Telecoms, and the wireless LAN providers such as NETGEAR there intergration into Small Business environments means that systems are becoming complex and mission critical. The need for protection from invaders such as viruses, spam and spyware means that knowledge in firewalls, spyware removal, spam filters and on going system maintenance is continually growing. Key probviders such as Microsoft, Dell, and HP are accutely aware that technical assistance is key to getting maximimum performance.

The growth of server network environments also means that downtime is now shared across an entire business if the environment have not been maintained correctly. This is particularly a problem for Telstra and Optus who's large broadband customer base now require customer service and advice so network design and implementation is growing in importance.

Computer Troubleshooters aims to target this small business market to provide continual service to our customers with less risk of downtime.

Nick Roche - National Director Australia